Privacy, in plain language

Last updated: November 14, 2026

Velos Chat is in pre-launch. Right now this website does three things: shows you what we're building, lets you join a waitlist, and lets you pre-order a founding membership. Here's exactly what we collect and why.

What we collect

• Your email, if you join the waitlist, plus which page you signed up from (English or Spanish) and that you confirmed you're 18+.
• Payment details, if you pre-order. These go straight to Stripe, our payment processor. We never see or store your full card number. We receive your name, email, the amount, and which page you came from.
• Basic usage data through the Meta Pixel (cookies and similar tech): that you visited, clicked the pre-order button, joined the waitlist or completed checkout. We use it to measure our ads. We don't send your email to Meta.

Who handles it

• Stripe processes payments (Stripe privacy policy).
• Formspree receives waitlist sign-ups (Formspree privacy policy).
• Meta receives Pixel events (Meta privacy policy).
• Vercel hosts this site and keeps standard server logs.

What we don't do

• We don't sell your personal information.
• We don't send spam. Waitlist emails are about the Velos launch only.
• There are no chats yet. When the app launches, it will come with its own updated privacy policy covering your conversations, and we'll tell you before anything changes.

Your choices

• Want your email or data deleted, or a copy of it? Email hello@veloschat.com and we'll handle it within 30 days.
• You can block cookies in your browser or opt out of ad personalization in your Meta settings.
• Velos is for adults 18+. We don't knowingly collect data from anyone under 18; if we learn we did, we delete it.

En español (resumen)

Guardamos tu email si te unes al waitlist, y Stripe procesa tu pago si haces el pre-order (nosotros nunca vemos tu tarjeta). Usamos el Meta Pixel para medir nuestros anuncios. No vendemos tu información. Para borrar tus datos, escríbenos a hello@veloschat.com. Solo para mayores de 18.

Contact

Questions? hello@veloschat.com